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Privacy Policy
Privacy Policy for La Casita Kitchen
Effective Date: November 20, 2025
1. Introduction
La Casita Kitchen (referred to as "We," "Us," or "Our") is committed to protecting the privacy of our customers. This Privacy Policy describes how La Casita Kitchen collects, uses, and discloses information when you use our website, lacasitakitchen.ca, and place orders with us.
By accessing or using our services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you use our services, specifically when you are placing an order for our Latin American food products.
Personal Identifiable Information (PII): First and Last Name, Email Address, Phone Number to communicate with you regarding your order and account.
Transaction Information: Mailing and Shipping Address, Payment Type (e.g., Visa, Mastercard) to process and deliver your food orders and generate invoices.
Usage: IP address, browser type, and usage statistics. Collected automatically via service providers to help us analyze website traffic and performance.
The primary way we collect this data is when you place an order on our website.
3. How We Use Your Information
We use the information we collect for the following purposes:
To Fulfill Orders/Transactions: To process your payment, fulfill your wholesale order, and deliver the products to the specified shipping address.
Customer Service: To respond to your customer service requests and support needs.
Communication: To send you emails regarding the status of your order, shipping updates, and important administrative notices related to our service.
Website Improvement: To monitor and analyze trends, usage, and activities in connection with our Service to improve our product offerings and website functionality.
4. Disclosure and Sharing of Your Information
We do not sell your personal information. We may share your information only with selected third parties who perform services on our behalf and who require access to your data to perform those services.
Service Providers: We share necessary information with the following categories of service providers to facilitate our operations:
Website Hosting and E-commerce Platform: We use Wix to host our website and manage order transactions.
Payment Processors: We use Square to securely process payment transactions. We do not store your full payment card details; this information is securely processed directly by Square.
Analytics Providers: We use Google Analytics to understand how visitors use our website, which helps us improve the user experience.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes or governmental requests.
5. Data Security
We employ commercially reasonable security measures (such as SSL/TLS encryption) designed to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted over the Internet. Any transmission of information is at your own risk.
6. Contact Information
If you have questions or comments about this Privacy Policy or our data practices, please contact us at:
La Casita Kitchen
Email: lacasitakitchenhfx@gmail.com